We know that pet owners can feel anxious when leaving their pets at a boarding facility. Our transparent and fully serviced kennels and cattery help remove this stress, our customers know that their pet is well cared for and in a place that values and understands animals.
Our boarding facilities are cleaned and maintained throughout the day and fully staffed by employees that are animal lovers. With staff on hand 24/7 and an in-house vet keeping a close eye on all our visitors, customers know that the needs of their dog or cat will be expertly handled by an experienced team. We take pride in looking after all the pets, and it’s demonstrated across every aspect of the service from the design of the facilities through the dedicated time each animal is given.
Our kennels are air-conditioned and benefit from custom made beds, piped music, and non-slip stainless bowls for ultimate comfort. We recognise that dogs can become stressed and bored when in a traditional kennel environment, but we take a different approach. Our daily programme ensures that each pup is given plenty of exercise and attention throughout the day, ensuring every dog that stays with us is happy. Our extensive grounds, with paddocks and lawns, give dogs the space they need to be taken on walks and to play during their stay with us.
Our cattery has been designed with the needs of felines in mind, giving each cat an individual sleeping area and sitting area to relax in. There’s plenty of space for each cat resident to move around, play, and exercise. We also have a daily programme in place, ensuring that each cat is taken out at least twice a day for brushing, playtime, and individual attention from our staff.
All pets that stay with us must be fully vaccinated, with a copy of the vaccination record being given to us on check-in. All dogs boarding at IVH, must also have a kennel cough vaccination administered seven days prior to boarding commencing.